How do I get a copy of my medical records? Request through patient portal or please call 916-389-7100 and speak with our medical records department. Related faqs What are your hours? We are open Monday thru Friday - 7:00 a.m. to 5:00 p.m.… Where do I park? Our building contains a parking garage. The entrance is on the K… What forms of payment do you accept? Co-pays and deductibles are due at the time of service. We accept… What insurance plans do you accept? We are contracted with most major carriers. Please check with your insurance… Do you refill prescriptions? Medication refills must be done at the time of your scheduled visit…